Terms of Service

Please read these terms carefully before using our services.

01 Introduction

The website is owned and operated by eSimNow.ai. This website is a wholly owned brand for eSimNow.ai and is into the business of supplying digital eSims for international travellers. If you read this, it means you are equipped with an eSIM from our website, giving you access to mobile data and/or voice services offered by a Mobile Operator through our mobile application or website.

02 Contact

For further information, please contact Customer Service at partners@esimnow.ai.

03 Definitions and Framework

The 'Service' is available for purchase exclusively using our sales channel on an authorized device compatible with eSIM technology.

04 License

Subject to the conditions of this Agreement, we grant You a revocable, non-exclusive license to use the eSIM for personal or business use in accordance with this Agreement.

05 Limitations

You may not sell, lease, sublicense, or transfer the eSIM to any third party without our prior written consent.

06 Intellectual Property

All content, including trademarks, logos, and software used on this website are the property of their respective owners and protected under applicable laws.

07 Our Obligations

We are committed to providing you with a reliable eSIM service and will take reasonable steps to ensure its availability.

08 Your Obligations

You must use the eSIM in compliance with all applicable laws and regulations, and you are responsible for any misuse or unauthorized use of the eSIM.

09 Charges

You are responsible for all charges associated with your use of the eSIM, including any data or voice charges imposed by your Mobile Operator.

10 Suspension or Disconnection

We may suspend or disconnect your eSIM if you fail to comply with this Agreement, if required by law, or for operational reasons.

11 Internet Access

You are responsible for obtaining and maintaining any equipment or services needed to access the Internet and use the eSIM.

12 Indemnity

You agree to indemnify and hold harmless eSIM and its affiliates from any claims, damages, or losses arising from your use of the eSIM or violation of this Agreement.

13 Limitation of Liability

Esim's total liability to you for any claims arising out of or relating to this Agreement shall be limited to the amount paid by you for the eSIM.

14 No Warranties

The eSIM is provided on an 'as is' basis without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

15 Assignment

Esim may assign its rights and obligations under this Agreement without your consent. You may not assign your rights or obligations without our prior written consent.

16 Force Majeure

Esim shall not be held responsible for any delay or failure in performance of any part of this Agreement to the extent that such delay or failure is caused by fire, flood, explosion, war, embargo, government requirement, civil or military authority, act of God or other similar causes beyond our control

17 Governing Law

If You are a retailer, this Agreement shall be exclusively governed by and construed in accordance with the laws of India. You agree, in the event any claim or suit is brought in connection with this Agreement, to the exclusive jurisdiction and venue of the courts of India.In any action to enforce this Agreement, including, without limitation, any action by eSIM for the recovery of fees duehereunder, You shall pay eSIM reasonable attorney’s fees and costs in connection with such action. You acknowledge and agree that this governing law provision applies no matter where You reside, or whereYou use or pay for the Service. Unless provided otherwise in relevant legislation, if You are a consumer, You are also subject to exclusive jurisdiction of the courts of India.

By using our services, you acknowledge that you have read and understood these Terms.